[Customer Center] FAQ

What is your hours?

Operating hours (by the time of departing, flights available at every 20 minutes)
Winter Season: 9 a.m. till 4 p.m.
Summer Season: 9 a.m. till 5 p.m.

Operation hours
Winter Season: 9 a.m. till 6:30 p.m.
Summer Season: 9 a.m. till 7: 30 p.m.

The facility is open 7 days a week all year round.
The operation hours of the Zipline may be subject to changes due to weather conditions, etc.
You can make reservations at the time of your desire and take a ride!
Up to how many people can use the lines at the same time?

There is no limitation with the size of groups.
However, for the safety of our customers, we limit the size of a team to 10, and you can ride on the lines in accordance with the time table.
What are the dress codes?

If your hair is long, you need to tie it up.
Wear shoes that cover your feet entirely. (No sandals or high heels)
Wear trousers longer then the knee-length. (No skirts)
When can I use the Zipline?

Zipline is a four-season Leports that can be used in any season of the year, regardless of the time or the weather.
It is a dynamic eco-adventure that can surely blow away your stress in the dazzling speed as you zoom through the
fresh air.
Do I have to make a reservation on the Internet to use it?

No.
You can get a ticket after you arrive at one of our facilities.
For more details on purchasing your tickets or making reservations at site, please contact our Zipline customer center at 1588-5219.